2 + 2 year warranty! 1 Introduction 2 Personal data 3 Questions about the product/sewing 4 Questions about the purchase Dear success customer, Congratulations on the purchase of your new success product. You have made a very good choice with a success. We at Consuendi GmbH will do everything in our power to ensure that you needn't worry about using your success product throughout the entire warranty period. We have prepared a short questionnaire to help us adapt our products and services to better suit your needs. Please be so kind as to take the time to answer our questions. You will be rewarded by an additional two-year warranty! Please extend your warranty within three months of the date of purchase. Unfortunately we cannot consider any machines registered after that period. There is an option to extend the warranty for the following machines: Celine Lily Lucie SC C4 SC C405 SC S4 The extended warranty applies in the following countries: Germany Austria Switzerland France United Kingdom Attention! We and our trading partners cannot assume any warranty for machines from other countries which have not been imported by Consuendi GmbH! Terms of Guarantee. Enter your personal data Please make sure to enter the correct serial number of your machine (this must be the same as shown on your invoice). The serial number is not automatically checked against the model. Please assign the serial number to the correct model yourself. Please select your model* Please selectCelineLilyLucieSC C4SC C405SC S4 Date of purchase* Serial number* Name of dealer* Your name* Your e-mail address* Your post code* Product-specific questions Why did you choose the model?* Dealer's recommendation Satisfies all my wishes Easy operation Good value for money Recommended by friends/acquaintances Easy threading of the loopers Good beginner's model Versatility of the accessories Quality of the machine Sewing-specific questions How did you come to start sewing?* Please selectI learnt it at schoolHas grown out of my own interestFriends inspired me to startThrough parents, grandparentsThrough my own family How often do you sew?* Please selectDailySeveral times a weekOnce a weekSeveral times a monthOnce a monthEvery now and then Why do you sew?* Because I don't find anything that fits me properly For the love of it To unleash my creativity Because of my children To repair clothing, etc. To brighten up my/our home For other reasons Other* How do you find out about current sewing projects?* In my circle of acquaintances On the Internet In courses offered by dealers At an adult education centre I don't seek information, I have my own ideas In specialist journals; if so, in which: Other Specialist journals* Other* What do you sew?* Clothing such as dresses, trousers, etc. Children's wear Home decoration Large quilts Sashiko by hand Felt Accessories such as bags, etc. In which fields do you take courses offered by dealers and/or in which fields would you appreciate course offers?* None, as specialist shops already have plenty of offers Overlocking courses for beginners Overlocking courses for advanced sewers Fabric cutting courses Other Other* How do you rate the courses offered by specialist shops?* Please selectVery good, competent and always up-to-dateGoodIn need of improvement since not up-to-dateInadequateI don't know any Socio-demographic questions How old are you?* Please selectunder 2020-3536-4950-6061-70over 70 What is your professional position?* Please selectNot employedSalaried employeeWage earnerSenior executiveSelf-employedPensioner How many children do you have?* Please selectNoneOneTwoThreeMore than three Purchase-specific questions How did you come across success for the first time?* Dealer's recommendation Tip from a friend Advertisement in a journal success website Trade fairs Internet forums Trade fairs* Internet forums* What finally made you decide to buy a success?* Convincing product characteristics Quality Good value for money Dealer's recommendation Recommended by friends/acquaintances Dissatisfied with another brand Where did you buy your machine?* Please selectFrom a specialist dealer without a demonstrationFrom a specialist dealer after one demonstrationFrom a specialist dealer after several demonstrationsOn the Internet What made you buy it from a specialist dealer?* I always buy from specialist dealers Bad experience with the Internet Good advice and introduction Good after-sales service Acceptance of my old machine as a trade-in Price discount Specialist dealer's bargain offer Impressive trade fair presentation of the dealer What made you buy it on the internet?* There is no specialist dealer in my region Bad experience with the local dealers Price Did you also short-list products from other brands?* No Yes, Bernina Yes, Pfaff Yes, Husquvarna Yes, brother Yes, Janome Yes, Elna Yes, other Other* Is this your first overlock/coverlock machine?* Yes No, I already owned one before Pfaff Husquvarna Bernina brother Janome Elna Singer Toyota JUKI Other Other* Did you also buy accessories together with the machine?* No Yes, presser feet and/or seam guides Yes, a trim bin Yes, an extension table Yes, a trolley bag Yes, a pattern book Yes, other Other* How do you like our website?* Please selectVery good because:GoodI don't like it because:I don't know the website Very good because* I don't like it because* What do you miss on our website?* List prices of the success products Online shop Films Chat forums Paid downloads Links to specialist dealers Other Other* Which other products would you like to see at success beyond our current range?* Sewing machines Embroidery machines (purely) Combined sewing/embroidery machines Semi-professional embroidery machines Other Other* Data protection* I accept the Privacy Policy Hereby, you agree to be aware of our Privacy Policy. 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